1. Programme Start. Your coaching programme begins after your onboarding call or discussion with your assigned coach is complete. Your nutrition plan and workout programme will be delivered following this discussion.
2. Results Disclaimer. Results vary based on individual effort, adherence, genetics, and lifestyle factors. Pehle Health does not guarantee specific outcomes. A sustainable and realistic rate of losing weight is 0.5–1% of body weight per week.
3. Medical Disclaimer. Pehle Health coaching is not a substitute for medical advice. Consult a physician before beginning any fitness or nutrition programme, particularly if you have existing health conditions, injuries, or are pregnant.
4. Refund Policy. All payments are final. No refunds are possible after payment is made. By proceeding with payment, you acknowledge and accept this policy. If you have concerns before paying, please speak with us on WhatsApp first.
5. Client Responsibilities. You agree to complete weekly check-ins honestly, follow the programme to the best of your ability, and communicate openly with your coach about challenges, travel, or health changes.
6. Privacy & Marketing. Your personal data (name, age, weight, photos) is used solely for coaching purposes and is not shared with third parties without consent. Chats and images may be used for marketing purposes or to inspire others to begin their fitness journey. Your face, name, and photos will only be used with your explicit consent.
7. Coach Assignment. Pehle Health reserves the right to assign or reassign coaches based on availability, expertise, and competence. The quality and structure of the programme remains consistent regardless of coach assignment.
8. Liability. Pehle Health, its coaches, and its team shall not be held liable for any injury, illness, or adverse health outcome arising from participation in the programme. You participate entirely at your own risk. By paying, you confirm that you are physically able to undertake a fitness programme and release Pehle Health from any liability related to your participation.
9. Governing Terms. These terms constitute the full agreement between you and Pehle Health. Pehle Health reserves the right to update these terms. Continued participation constitutes acceptance of any updated terms.
